Shipping Policy

Processing Time
Orders are processed within 1-3 business days, and up to 5 during busy periods (excluding weekends and holidays).

Delivery
Most orders arrive within 10-15 days of ordering. These are estimates. Delivery can take longer because of holidays, customs processing, or carrier delays. Items in one order may occasionally ship separately.

Shipping Rates & Free Shipping
Shipping costs are calculated at checkout. Enjoy free standard U.S. shipping on orders over $75.

Order Tracking
When your order ships, you will receive an email with tracking information where available.

Lost, Stolen, or Delayed Packages
We are not responsible for packages after the carrier has marked them as delivered. If your package is significantly delayed or missing, email support@xilestreetwear.com with your order number and shipping address and we will investigate and help.

International Orders & Customs
Customers are responsible for any customs duties, import taxes, or additional fees charged by their country. Delays due to customs clearance are outside of our control.

Returns & Exchanges
Please see our Refund & Returns Policy for details about returns, exchanges, and refunds.

Questions?
Email us at support@xilestreetwear.com. We reply within 24-48 business hours.